01 Introduction
These Terms and Conditions (hereinafter referred to as the "Agreement" or "Terms") constitute a legally binding contract between you (the "Player", "User", or "Account Holder") and 7c7772 (hereinafter referred to as "7c7772", "we", "us", or "the Platform"), the operator of the online casino and sports betting platform accessible at 7c7772.app.
By accessing the 7c7772 platform, creating an account, making a deposit, or placing any bet or wager, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference. If you do not agree with any part of these Terms, you must immediately cease using the platform.
Important: These Terms apply to all users of the 7c7772 platform regardless of the device, browser, or application used to access the service. Accessing 7c7772 through a mobile device, desktop browser, or any other means constitutes full acceptance of this Agreement.
7c7772 is a platform targeting adult players in Bangladesh. All content, services, and promotional materials are produced in English and are directed at users aged 18 years and above. 7c7772 does not knowingly provide services to individuals under the legal age of majority or to persons located in jurisdictions where online gambling is prohibited.
02 Definitions
For the purposes of this Agreement, the following terms shall have the meanings set out below:
- "Account" — the personal account registered by a Player on the 7c7772 platform.
- "Balance" — the total real-money funds held in a Player's Account at any given time, excluding bonus funds unless otherwise stated.
- "Bonus Funds" — promotional credits awarded to a Player's Account subject to wagering requirements and other conditions.
- "Bet" / "Wager" — any sum of real-money or bonus funds staked on a casino game, sports event, or other wagering activity offered on the platform.
- "Game" — any casino game, live dealer game, crash game, slots title, table game, or virtual sports product available on 7c7772.
- "Sports Betting" — wagering on the outcome of live or pre-match sporting events, including cricket, football, kabaddi, and other sports listed in the 7c7772 sportsbook.
- "Local Payment Methods" — Bangladeshi mobile financial services including bKash, Nagad, Rocket, and Upay.
- "Cryptocurrency" — digital currencies including but not limited to USDT, Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), and BNB accepted by 7c7772.
- "KYC" — Know Your Customer verification procedures conducted by 7c7772 to confirm a Player's identity, age, and source of funds.
- "Platform" — the 7c7772 website, mobile site, and any associated applications operated at 7c7772.app.
- "Promotional Terms" — the specific conditions attached to each bonus, free spin offer, cashback, or other promotional event published on the 7c7772 platform.
- "Responsible Gaming Tools" — self-exclusion, deposit limits, session time reminders, and cool-off period features available within the Account settings.
03 Eligibility
To register and maintain an Account on 7c7772, you must satisfy all of the following eligibility criteria at all times:
- You are at least 18 years of age. 7c7772 operates a strict 18+ policy with no exceptions. 7c7772 uses age-verification procedures and reserves the right to request government-issued identification at any stage.
- You are accessing the platform as an individual acting on your own behalf, and not on behalf of a business, third party, or syndicate.
- You are not a current or former employee, contractor, director, officer, or immediate family member of any employee of 7c7772 or its affiliated companies, game providers, or technology partners.
- You are not located in, or a resident of, any jurisdiction where online gambling is prohibited by applicable law. It is your sole responsibility to determine the legality of online gambling in your jurisdiction before registering.
- You have not previously been self-excluded or permanently banned from the 7c7772 platform.
- You are of sound mind and are not using the platform under the influence of alcohol or any substance that impairs your judgment.
Minor Protection: 7c7772 takes the protection of minors extremely seriously. Any individual who knowingly allows or facilitates a person under 18 years of age to access the 7c7772 platform, including by sharing login credentials, may be subject to account closure and further action.
04 Account Registration
To access the full range of services on 7c7772, Players must complete the registration process and create an Account. The following conditions apply to Account registration and ongoing Account management:
- One Account Per Person: Each individual Player may hold only one Account. The creation of multiple accounts — whether under the same or different names, payment methods, or devices — constitutes a breach of these Terms and will result in the suspension of all associated accounts.
- Accurate Information: You must provide complete, accurate, and truthful information when registering. This includes your full legal name, date of birth, residential address, and valid contact details. 7c7772 reserves the right to verify this information at any time.
- Account Credentials: You are solely responsible for maintaining the security of your username and password. You must not share your login credentials with any third party. 7c7772 shall not be liable for any loss or damage arising from unauthorised access to your Account where such access results from your failure to maintain credential security.
- Identity Verification (KYC): 7c7772 may at any time request documentary evidence to verify your identity, age, residential address, and payment method ownership. Documents typically requested include a government-issued national ID card, passport, driving licence, recent utility bill, or bank/mobile wallet statement. Failure to provide requested documentation within the specified timeframe may result in Account suspension and withholding of pending withdrawals.
- Account Updates: You must promptly update your Account details if any registered information changes. Outdated information that leads to failed payments or misidentification is the Account Holder's responsibility.
- Account Closure: You may close your Account at any time by contacting 7c7772 support. Prior to closure, all pending wagering requirements must be reviewed. Real-money balances net of any uncleared bonus obligations will be returned to your registered payment method.
05 Deposits and Withdrawals
7c7772 supports a range of deposit and withdrawal methods tailored to the Bangladeshi market, including bKash, Nagad, Rocket, Upay, and major cryptocurrencies (USDT, BTC, ETH, LTC, BNB). The following conditions govern all financial transactions on the platform:
- Minimum Deposit: The minimum deposit amount is ৳200 via local payment methods. Minimum cryptocurrency deposit thresholds are displayed at the time of transaction and vary by network.
- Deposit Processing: Deposits via bKash, Nagad, Rocket, and Upay are credited to the Account balance within seconds of payment confirmation. Cryptocurrency deposits are credited following the required number of on-chain network confirmations.
- Ownership of Payment Methods: You may only deposit funds using payment methods registered in your own name. Deposits from third-party accounts, shared wallets, or payment methods belonging to another person are strictly prohibited and may result in Account suspension.
- Withdrawal Eligibility: Withdrawals are available to verified Accounts only. Before submitting a withdrawal request, any applicable wagering requirements on bonus funds must be fully satisfied. Attempted withdrawals of bonus funds prior to meeting wagering conditions will result in the bonus being forfeited.
- Withdrawal Processing Time: Withdrawal requests to local payment methods (bKash, Nagad, Rocket) are typically processed within 10 minutes for fully verified Accounts. Cryptocurrency withdrawals are processed within one to four hours subject to network congestion. 7c7772 reserves the right to conduct additional verification checks on any withdrawal request, which may extend processing times.
- Currency: Account balances are maintained in Bangladeshi Taka (BDT / ৳) for local payment users and in the relevant cryptocurrency denomination for crypto users. Exchange rates applied to cryptocurrency conversions are determined by 7c7772 at the time of transaction.
- Transaction Fees: 7c7772 does not charge internal processing fees on standard deposits and withdrawals. However, network fees for cryptocurrency transactions (gas fees, miner fees) are borne by the Player and deducted from the transaction amount or charged separately by the network.
- Declined Transactions: 7c7772 reserves the right to decline, reverse, or place a hold on any transaction where there is reasonable suspicion of fraud, money laundering, or breach of these Terms.
7c7772 processes withdrawals 24 hours a day, 7 days a week including public holidays in Bangladesh. Players in Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, and all other regions are served on the same schedule with no regional processing delays.
06 Bonuses and Promotions
7c7772 offers a range of promotional bonuses to eligible Players, including welcome bonuses, reload bonuses, cashback offers, free spins, and Loyalty Programme rewards. All bonuses are subject to the following general conditions, in addition to any specific Promotional Terms published alongside each offer:
- Eligibility: Bonuses are available to eligible registered Players aged 18 and above only. 7c7772 reserves the right to restrict bonus eligibility based on Account history, payment method, location, or other criteria at its sole discretion.
- Wagering Requirements: All bonuses are subject to a wagering requirement, which specifies the number of times the bonus amount (and in some cases the deposit amount) must be wagered before a withdrawal can be requested. The applicable wagering multiplier for each bonus is stated in the relevant Promotional Terms. Unless otherwise specified, wagering requirements must be met within 30 calendar days of the bonus being credited.
- Game Contributions: Not all games contribute equally toward wagering requirements. Slots typically contribute 100% of each bet, while live table games, video poker, and certain other titles may contribute at a reduced rate or not at all. Full contribution tables are published in the Promotional Terms of each offer.
- Maximum Bet with Active Bonus: While bonus funds are active in your Account, the maximum permitted bet per round or spin is ৳500 (or the cryptocurrency equivalent), unless otherwise stated. Bets exceeding this limit while a bonus is active may result in the bonus and any associated winnings being voided.
- Bonus Abuse: 7c7772 reserves the right to void bonuses and any associated winnings where it reasonably determines that a Player has exploited promotional offers in bad faith, used low-risk betting strategies to satisfy wagering requirements, or engaged in any form of bonus abuse.
- Loyalty Programme: The 7c7772 Loyalty Programme operates under its own separate terms. Players accumulate loyalty points through real-money wagering activity, which can be exchanged for cashback, reload bonuses, and other rewards. Details of the current Loyalty Programme structure are available at the Loyalty Program page.
- Promotion Changes: 7c7772 reserves the right to modify, suspend, or withdraw any promotional offer at any time. Changes will be communicated on the platform. Continued use of a bonus following notification of changes constitutes acceptance of the updated conditions.
07 Betting and Gaming Rules
All games and betting markets available on 7c7772 are operated in accordance with the following general rules. Specific game rules are published within each game interface or betting market and form part of these Terms:
- Minimum and Maximum Stakes: Minimum and maximum stake limits apply to all games and sports betting markets. These limits are displayed within each game or market and may vary by product, game provider, and Player tier.
- Game Outcomes: Casino game outcomes are determined by certified Random Number Generators (RNG) supplied and independently audited by the respective game studio (Pragmatic Play, NetEnt, Microgaming, Spribe, etc.). Live casino game outcomes are determined by real-time physical processes (cards, roulette wheels, dice) conducted by licensed live dealer studios operated by Evolution Gaming and Ezugi.
- Sports Betting: Sports betting odds are set by 7c7772 and are subject to change prior to the start of an event. In-play (live) odds update continuously throughout the event. 7c7772 reserves the right to suspend a market, void a bet, or apply void rules where a sporting event is cancelled, postponed, abandoned, or where a clear pricing error has occurred.
- Void Bets: A bet may be declared void by 7c7772 where it was placed after the conclusion of an event, where the odds offered were subject to a manifest error, or where the event in question does not meet the settlement criteria for that market. Void bets are returned to the Account balance in full.
- Technical Malfunctions: In the event of a technical malfunction, disconnection, or system failure during a game or betting session, 7c7772 will make reasonable efforts to restore the session and preserve the game state. Where restoration is not possible, 7c7772's decision on the outcome shall be final. 7c7772 is not liable for losses arising from technical malfunctions beyond its reasonable control.
- Dispute Resolution: Any dispute regarding a game outcome or bet settlement must be raised with 7c7772 support within 72 hours of the event in question. Disputes raised after this period may not be investigated. 7c7772's decision on all disputes is final, subject to the Player's right to escalate under applicable consumer protection provisions.
08 Prohibited Conduct
The following activities are strictly prohibited on the 7c7772 platform. Engaging in any prohibited conduct may result in immediate Account suspension, voiding of all bets and bonuses, forfeiture of balances, and, where appropriate, referral to law enforcement authorities:
- Creating more than one Account, or registering an Account in the name of another person.
- Providing false, incomplete, or misleading information during registration, KYC verification, or at any other point of interaction with 7c7772.
- Using automated software, bots, scripts, artificial intelligence tools, or any other non-human means to interact with games, place bets, or extract data from the platform.
- Exploiting software bugs, game errors, pricing errors, or any other unintended platform vulnerability for financial gain. Any winnings obtained through exploitation of errors will be voided and the Account suspended.
- Colluding with other Players, dealers, or any third party to gain an unfair advantage in any casino game or sports betting market.
- Using the 7c7772 platform for any form of money laundering, terrorist financing, or other financial crime. 7c7772 maintains robust Anti-Money Laundering (AML) and Know Your Customer (KYC) procedures in accordance with applicable standards and will report suspicious activity as required.
- Attempting to reverse, charge back, or dispute any legitimate transaction made on the 7c7772 platform with your payment provider or bank without first contacting 7c7772 support to resolve the matter.
- Accessing the platform using a VPN, proxy, or other technology to circumvent geographical restrictions or obscure your true location.
- Engaging in any form of harassment, abuse, or threatening behaviour directed at 7c7772 staff, support agents, or other Players.
09 Intellectual Property
All content on the 7c7772 platform, including but not limited to the 7c7772 brand name, logo, website design, text, graphics, game interfaces, software, database structure, and promotional materials, is the exclusive intellectual property of 7c7772 or its licensed content providers and is protected by applicable copyright, trademark, and intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal, non-commercial entertainment purposes only. This licence does not permit you to copy, reproduce, distribute, publish, reverse-engineer, decompile, modify, or create derivative works from any platform content without the prior written consent of 7c7772.
Game content (including graphics, audio, mechanics, and paytables) is the intellectual property of the respective game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others) and is licensed to 7c7772 for display on the platform. Unauthorised reproduction of game content is prohibited.
10 Limitation of Liability
To the fullest extent permitted by applicable law, 7c7772 and its directors, officers, employees, contractors, agents, game providers, and technology partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of the platform, including but not limited to:
- Loss of funds resulting from gambling losses, which are an inherent and accepted risk of wagering activity.
- Service interruptions, downtime, technical errors, or data loss caused by circumstances beyond 7c7772's reasonable control, including internet failures, power outages, third-party service failures, or force majeure events.
- Errors in game outcomes that are subsequently corrected in accordance with the published game rules of the relevant game studio.
- Losses arising from a Player's failure to maintain Account security or resulting from unauthorised access to an Account.
- Delays in payment processing caused by third-party payment providers, banking institutions, blockchain network congestion, or regulatory holds.
Nothing in these Terms shall limit 7c7772's liability for death or personal injury caused by its own negligence, or for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded under applicable law.
Gambling involves financial risk. The value of funds wagered may be lost in full. Only gamble with money you can afford to lose. 7c7772 is a form of entertainment, not a source of income. If you are experiencing financial difficulties, please do not gamble and seek appropriate financial guidance.
11 Privacy and Data Protection
7c7772 collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at /privacy-policy and is incorporated into these Terms by reference. By creating an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy.
Personal data collected by 7c7772 is used for Account administration, identity verification (KYC), fraud prevention, AML compliance, customer support, and the delivery of personalised promotions where you have opted in. 7c7772 does not sell your personal data to third parties for their own marketing purposes.
7c7772 employs 256-bit SSL encryption across all platform connections to protect data in transit. Account passwords are stored using industry-standard hashing algorithms. If you believe your Account has been accessed without your authorisation, you must notify 7c7772 support immediately.
12 Responsible Gaming
7c7772 is committed to promoting responsible gambling and providing a safe environment for all Players. The platform offers a range of tools to help Players manage their gambling activity:
- Deposit Limits: Players may set daily, weekly, or monthly deposit limits from within their Account settings. Limit reductions take effect immediately. Limit increases are subject to a cooling-off period of 24 hours.
- Session Time Reminders: Players may configure session duration reminders to receive periodic alerts during extended gaming sessions.
- Cool-Off Period: Players may apply a temporary cool-off period (24 hours to 30 days) during which access to the platform's gambling features is suspended.
- Self-Exclusion: Players who wish to permanently or indefinitely exclude themselves from 7c7772 may do so by contacting support. Self-exclusion takes effect within 24 hours of the request being confirmed. Self-excluded Players will not receive promotional communications from 7c7772.
If you believe that gambling is having a negative impact on your finances, relationships, or wellbeing, please contact our support team immediately. Full details of responsible gaming tools and external help resources are available on the Responsible Gaming page.
7c7772 is strictly for players aged 18 and above. We do not knowingly permit minors to access the platform. Parents and guardians are encouraged to use parental control software to prevent minors from accessing gambling websites.
13 Amendments to These Terms
7c7772 reserves the right to amend, update, or replace these Terms and Conditions at any time. Material changes will be communicated to registered Players via email notification to the address on file, platform notification, or a prominent notice on the 7c7772 website prior to the changes taking effect.
Your continued use of the 7c7772 platform following the effective date of any amended Terms constitutes your acceptance of the updated Agreement. If you do not agree with the amended Terms, you must cease using the platform and close your Account before the new Terms take effect.
7c7772 recommends that all Players review these Terms and Conditions periodically. The effective date at the top of this document indicates when the current version was last updated.
14 Governing Law
These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws applicable to the operation of the 7c7772 platform.
7c7772 makes no representation that the materials or services available on the platform are appropriate or available for use in any particular jurisdiction. Players are responsible for compliance with all local laws applicable to their use of the platform. If online gambling is illegal in your jurisdiction, you must not use the 7c7772 platform.
In the event of any dispute between a Player and 7c7772 that cannot be resolved through direct negotiation with the support team, both parties agree to attempt resolution through good-faith mediation before pursuing any other legal remedy. 7c7772's support team is available 24/7 and is committed to resolving all genuine Player concerns promptly and fairly.
15 Contact Information
If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact the 7c7772 support team using the following details:
- Support Email: [email protected] (plain text — not a clickable link)
- Live Chat: Available directly within the 7c7772 platform, 24 hours a day, 7 days a week.
- WhatsApp (text only): +880 1700-000000 — available 08:00 to 22:00 Bangladesh Standard Time (BST, UTC+6).
All support communications are conducted in English. Our agents are trained to handle queries related to account management, payments, game disputes, responsible gaming tools, and general platform usage. We aim to respond to all email enquiries within 4 hours and to resolve all live chat queries in under 2 minutes.
Note: 7c7772 will never contact you unsolicited to request your password, PIN, full payment card number, or any other sensitive credential. If you receive any such communication claiming to be from 7c7772, treat it as fraudulent and report it to our support team immediately.